Skills & Competencies for Benefits Clerk
Benefits Clerk job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Benefits Clerk
Facilitates benefits enrollment and administrative processes.
JOB RESPONSIBILITIES for Benefits Clerk
Prepares and processes claims, changes, enrollments, and other benefits filings. Coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees.
Benefits Clerk SALARY RANGE
BASE 50%
$53,885
TOTAL 50%
$54,631
Job Level
A02
Job Code
HR09200036
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor
Benefits Clerk Skills and Competencies List
9 general skills or competencies (Job family competencies) for Benefits Clerk
1
Job Family Competencies –
Data Entry
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of the techniques and approaches used to improve the data entry process.
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Level 2 Behaviors
(Light Experience)
Assists in coding and verifying materials and resources for data processing entry.
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Level 3 Behaviors
(Moderate Experience)
Leverages data collection tools to enter and update collected information.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to resolve escalated errors in data entry.
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Level 5 Behaviors
(Mastery)
Creates data entry protocols to monitor information consistency and integrity for positive business impacts.
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2
Job Family Competencies –
Benefit Programs
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Compares the pros and cons of two benefits vendors.
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Level 2 Behaviors
(Light Experience)
Collects required information to support the analysis of benefits program objective.
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Level 3 Behaviors
(Moderate Experience)
Communicates benefits clearly to employees based on company policies.
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Level 4 Behaviors
(Extensive Experience)
Develops a periodic evaluation process to determine effectiveness of benefits program.
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Level 5 Behaviors
(Mastery)
Analyzes current benefits costs and creates a budget spreadsheet outlining annual benefits costs.
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3
Benefits Clerk
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Benefits Clerk
Proficiency Level - 4
5
Competency for -
Benefits Clerk
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Benefits Clerk
1
Core Competencies –
Gathering Information
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of methods used to collect and compile information.
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Level 2 Behaviors
(Light Experience)
Applies techniques and tools to gather, organize, and archive pertinent information.
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Level 3 Behaviors
(Moderate Experience)
Analyzes employees' feedback to determine necessary changes to be implemented within our business.
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Level 4 Behaviors
(Extensive Experience)
Implements strategies to streamline the data collection process.
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Level 5 Behaviors
(Mastery)
Creates confidentiality agreements to ensure accurate submission of information from employees.
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2
Core Competencies –
Office Support Tools
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites the importance and uses of each type of Office Support Tool.
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Level 2 Behaviors
(Light Experience)
Assists in installing desktop application software.
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Level 3 Behaviors
(Moderate Experience)
Determines which office products can interact and how to share data.
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Level 4 Behaviors
(Extensive Experience)
Creates the implementation plan for planned software and platform changes.
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Level 5 Behaviors
(Mastery)
Analyzes the evolution and future of office-support applications and technologies.
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3
Benefits Clerk
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Benefits Clerk
Proficiency Level - 4
5
Competency for -
Benefits Clerk
Proficiency Level - 5
Summary of Benefits Clerk skills and competencies
There are 0 hard skills for Benefits Clerk.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.
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